Our Services and Responsibilities
We deploy, operate and maintain computing infrastructure (“Web Services”). The Web Services shall be defined as the group of systems (servers, hardware, and associated software) that are responsible for delivering the internet-related services. The Web Services is not defined as including web-based user interfaces, server applications, update systems, or other Customer-accessible data access or manipulation methods. Our services include the provision of capacity on our Web Services infrastructure to you. You will rent capacity on our infrastructure, which you will access exclusively over the internet, and will use this capacity to store data and/or to run the Web Services. We also offer accompanying services, for example domain name registration and DNS hosting. The accompanying services which we offer may be subject to additional terms and conditions from us or third parties, such as domain name registrars, who are involved in their provision. We will notify you of these conditions, which you must also accept should you wish to use these accompanying services.
Unless otherwise agreed, Envigeek does not guarantee a deployment timeframe but will use reasonable endeavours to deploy the Web Services as described in your Purchase Order to Envigeek. The subscribed Web Services are deemed deployed as of the time that Envigeek sent an email message to you that includes the information needed to allow you use, run and/or transfer information to and from the Web Services.
You may not always be able to increase the amount of capacity that you use on our infrastructure, even when payment for this would be covered by your existing subscriptions or prepaid balance, since our infrastructure may be fully or nearly fully-utilized by other customers.