Kept You Focus
For Any Roles
Frequently Asked Questions
How to update my website with new posts / pages?
Simply email us to email@example.com with the materials of the new posts / pages. Our managed website’s team will help you to update your website once sufficient information are supplied to us.
Who can submit changes to my website?
If you need to change the authorised contact person(s) for your website, please contact us.
Do I need to provide design for each website changes?
Do I need to check my website for latest software updates?
Who is keeping track of my website's visibility on search engines?
We monitor your website’s SEO throughout your maintenance subscription period. That includes to ensure your website is crawl-able and indexable by search engine, while also performed best according to Google’s Core Web Vitals.
What to do when I found a problem on my website?
Report any problem about your website to us by email to our support team at firstname.lastname@example.org in order for us to check further. Be sure to provide the following details as much as you can:
- The link of the specific website / page affected
- The screenshot or photo taken of the problem you seeing
- What did you do / or trying to do before found the problem?
- When did you first encounter this problem?
- What device you are using when spotted the issue?